Unfortunately due to a number of last minute cancellations we are now collecting deposits for all our appointments, we would kindly ask you to please contact the salon to pay a small deposit to hold your appointment slot.

Many thanks from the Butterfly Effect Team!

APPOINTMENT TIMING

We kindly ask that you arrive at least 5/10 minutes before your appointment start time. If for any reason you are running late, please call or email us to inform us.

If you do arrive late it may result in a reduction in your treatment time, and you will be required to pay the full cost of your treatment.

Cancellation Policy

We require 48 hour notice for cancellation or rescheduling of permanent makeup, eyelash extensions or anu appointment over 2 hours duration.

We require 24hour notice for any rescheduling or cancellation of any other treatment in the salon.

Security deposits are taken for all treatments - amount of the deposit will be 50% of your treatment cost.

• Failure to provide us the correct notice cancellation time or failure to show to your appointment will result in you losing your deposit.
• Failure to pay a security deposit will result in your appointment being not guaranteed or cancelled.
• If a deposit for some reason isn’t paid and you fail to show for you appointment or cancel with short notice this will result in a cancellation fee added to your next appointment.

Card details are not recorded when you pay over the phone for the deposit.